Careers in Business Services
Business services are activities that benefit businesses without producing a physical product. Companies rely on these services for marketing, safety, cost, and convenience reasons. For example, a company may hire an outside company to deliver supplies and help manage their warehousing and transportation needs. In addition, businesses rely on shared service providers for back-office functions like accounting, human resources, and information technology.
Some examples of business services are interpreters and translators, tech support workers, and janitorial staff. Interpreters and translators facilitate discussions, seminars, meetings, and other events with people who speak different languages to encourage inclusion and minimize language barriers. Tech support workers troubleshoot computer, network, and other technological issues so employees can focus on their work. Janitorial staff keep office spaces clean, which helps employees feel comfortable and focused on their tasks.
These services are often seen as optional extras by consumers. In tough economic times, consumers may cut their spending on these services to save money. However, if consumers understand the value of a service and its impact on their lives, they may choose to pay for it despite financial pressures.
As more and more businesses rely on specialized business services, demand is growing for these roles. Qualifications for a career in shipping, administrative support, and janitorial positions typically require a high school diploma and strong work ethic. For more professional roles, such as software engineer or IT technician, you may need a bachelor’s degree in your field. Many jobs in this category are available remotely, allowing you to find the right work-life balance for your lifestyle.